How To Add Photos To Nixplay Frame From Iphone

Nixplay Cloud Frames are the easiest manner to go far affect with your photos. Place the frame in your loved one'south domicile and easily electronic mail or send photos using the Nixplay Mobile App for iPhone & Android. Using WiFi connectivity, display photos sent from anywhere in the earth. With Nixplay yous can do many things. How to do Nixplay troubleshooting if anyone of these features does not work?

Instant Sharing: Capture moments, add captions and ship them straight to whatever Nixplay Frame.

Nixplay Friends: Invite family and friends to share.

For Everyone: The whole family can start sharing! Anyone tin download the Nixplay Mobile App to send photos to loved ones' frames

Playlists: Create playlists of your favourite moments and choose any combination to display on your frame.

Cloud account: Safe and secure. Enjoy 10GB of Gratuitous Cloud Storage and the power to connect upwardly to five frames.

Frame Settings to arrange your preferences: Shuffle Photos, Display Almost Recent, Photo Transitions, Captions and Clock

Hu-motion: Nixplay Seed turns on when you lot enter the room to display your most contempo photos and turns off when you leave.

What are the Nixplay troubleshooting tips available in Nixplay Support?

Nixplay troubleshooting tip 1: If Nixplay frame screen is black/blank

There are a few things you lot could try if you lot see a black or blank screen (i.e. your frame is non displaying whatsoever photos or video):

Bank check to meet if there are any photos on the frame. If there are no photos on the frame, it will automatically become to sleep afterward one minute. To check to encounter if there are photos on the frame, use your remote control, go to Browse Playlist. All photos should appear here.
Check that the frame is connected to ability.
If y'all tin can meet a faint display, cheque the frame's brightness settings by using your remote command. Go to Frame Settings and conform the brightness.

Nixplay troubleshooting tip 2: If remote control doesn't work

If the remote control to your NIX or Nixplay frame doesn't appear to be working, try:

Ensure at that place is no obstruction between the remote command and the frame. Point the remote control straight to the middle of the frame display.
It is possible that the battery is flat. You tin supervene upon the CR2025 (lithium metallic) battery by carefully opening the slot at the dorsum of the remote control unit (hither'south how).
If the problem persists, please attain out to our Customer Service team for support.

Nixplay troubleshooting tip three: If Nixplay frame continuously restarts or reboots

Here are some things you lot can try if your Nixplay frame is restarting or rebooting automatically:

Your frame's Movement Sensor and/or Slumber Functions might be enabled. These features help your frame salve power by automatically turning information technology on or off. Find out how to arrange your frame's Movement Sensor and Sleep Schedule here.
Your frame might not exist securely plugged into a wall socket. Check if your frame's power adaptor is securely plugged in. You can also try plugging your frame into a different ability outlet.
Perform a difficult reset/factory reset by post-obit these instructions.

Nixplay troubleshooting tip 4: Activate the Hu-Move Sensor and Slumber functions

In one case you lot log in at www.nixplay.com, get to 'Frames' and select your frame. Go to Settings, and look for Sleep Schedule and Motion Sensor. Either function tin exist activated/de-activated by switching the on/off push.

The Sleep Schedule volition send your frame into standby fashion at a specific time and switch on your frame at a specific fourth dimension. Note that the Hu-Motion Sensor will be disabled when the Slumber Schedule is activated.

TheMotion Sensor will automatically send your frame to sleep when no-one is around but will re-activate once it detects human motion in the room.

In one case y'all've made your pick, remember to hit 'Relieve These Settings'.

Nixplay troubleshooting tip v: If Move Sensor is set up to plough my frame off, but it doesn't

If you have set the Motion Sensor to turn the frame off after a set corporeality of time, then information technology should exercise exactly that, provided there is no physical movement around the frame inside the set time.

On rare occasions, you lot may notice that your frame is non switching off. A known cause of this is close proximity of your frame to an ac or heating unit. The frame's built-in infrared sensor is looking for changes in infrared energy caused by move. However, as the sensor is sensitive to changes in temperature, information technology would include the air conditioner as an object with move or activeness.

For this reason, nosotros recommend that you don't identify your frame about air conditioners or heat emitting devices.

Nixplay troubleshooting tip half dozen: Car Power ON/OFF function

The Auto ON/OFF feature allows you lot to prepare the frame to plow on or off automatically at a selected time of the mean solar day.

Using your remote control, go to 'Settings', scrolling downwardly the screen until you see the 'Machine Ability' ON and OFF time:

If you desire the frame to turn on at 9am, and then set "Auto ON" to: 09:00 ON (The word to the right of the time must be set to "on" for the function to exist set to on)
If you desire the frame to plow off at 7pm, and so set "Auto OFF" to 19:00 ON (The word to the right of the time must be set to "on" for the office to exist ready to on)

Notation: Delight be certain to update the frame's clock to your local time.

Nixplay troubleshooting tip 7: Iris Activity Sensor function

The Nixplay Iris Activity Sensor regularly measures the audio level in the room and then detects variations. It volition turn the frame on when it detects increases to the ambient background sound level and off when it's tranquility.

When the Activity Sensor is activated, y'all tin can set the sensitivity of the sound threshold which will then turn the frame on or off. A setting of 10 is the most sensitive and will wake the frame with the most ease, while a setting of 1 is the least sensitive.

Inside the Activeness Sensor, you lot tin can fix the frame to turn off when no sound is detected later on a certain catamenia of time (5 secs, x secs… etc).

To activate the Activity Sensor:

using your remote control, go to Settings, then Activity Sensor
using your Nixplay mobile app, go to My Frames, select the Settings icon, and so become to Activity Sensor

Shop Wi-Fi Cloud Frames

Nixplay troubleshooting tip 8: Fourth dimension and/or the timezone setup

When your Nixplay frame is continued to Wi-Fi, the time volition automatically be updated. (Here are instructions on how to check if your frame is connected to Wi-Fi).

If the time is incorrect, we recommend checking if your time zone is correctly gear up.

In that location are two ways to exercise then:

Using the mobile Nixplay app: Select 'Nixplay' on the footer menu. Select 'Settings' (the gears icon). Under 'Frame Information', go to 'Fourth dimension Zone' and select your time zone from the list.
Using your frame remote control: whilst pointing your remote control at the frame, hit the settings button and roll to 'Time Zone'. Select 'Set the time zone' to choose your required zone.

How exercise I notice my timezone?

Not certain well-nigh your time zone? Get to www.timeanddate.com/time/map and look for your city to discover your time zone.

Nixplay troubleshooting tip 9: Send and receive photos

There are 3 ways to share photos to your Nixplay frame:

By email
Online
Via the mobile Nixplay app

Every Nixplay Cloud Frame is required to have an online business relationship where you will be able to manage your Photos, Albums, Playlists and even your contacts/friends.

ane. Sending photos via email

When yous activate your frame and create a Nixplay Cloud business relationship, you are prompted to create an @mynixplay.com email address. This will exist the electronic mail accost to use if friends, family or you wish to email photos directly to your frame.

If you've forgotten your e-mail address, you can find it under the 'Account' tab online at Nixplay.com, or under the Settings icon of your mobile app.

To electronic mail a photograph to your frame, insert/attach that photo to a new email message, and send that electronic mail to the @mynixplay.com electronic mail accost.

To add the photo in an e-mail to a specified playlist, you can enter 'pl: playlist name' in the subject field line.

When the photo has been delivered to the @mynixplay.com account, it volition automatically be stored in the online Albums section, as an anthology with the electronic mail address of the sender at album title.

2. Sending and receiving photos online via www.nixplay.com

We commend calculation photos from various sources to an album offset, before creating a playlist and calculation that playlist to a frame. You can add photos to your album from:

Your local drive
Facebook
Google Photos
Instagram
Dropbox
Flickr
Verizon Cloud
Received emails
Your mobile phone camera and photographic camera roll
Your friends

You tin can share whatsoever private photo directly from your album to a friend. Go to the album, select your photograph and click 'Ship to a friend'. Multiple photograph selections are possible.

3. Sending photos using the mobile Nixplay App

Download the mobile Nixplay app from the Apple tree App Store or from Google Play.

Once you have created an account and/or logged in, select 'Transport Photos' from the home screen. Select whether you want to send photos from your phone camera library or directly from your camera.

When sharing photos from your phone camera library, yous can:

add captions per photograph
send your photographs to a detail playlist
send your photographs to a friend

Nixplay troubleshooting tip 10: Google Photos in Nixplay frame

To enjoy photos from Google Photos on your Nixplay frame, you volition need to:

Login to your iOS or Android Nixplay mobile app (please note that the online spider web application on www.nixplay.com does not support this feature)
From the home screen in the Nixplay mobile app, become to 'Photos' and select 'New playlist'. Here you have ii choices:
- Create a standard playlist
- Create a dynamic playlist with Google Photos. Select this choice.
You lot will then be prompted to brand a one-time authorisation from your Nixplay account to your Google Photos business relationship. The Nixplay app will guide yous through this process, requiring y'all to enter your Google Photos username and countersign for dominance.
Once authorized, yous can create your Nixplay playlist from Google Photos. Select:
- All of your most contempo Google Photos
- any of your Google Photos albums or
- the automatic 'category' albums which Google Photos has created for you.
  Any of these options can exist selected as unmarried playlists on any of your Nixplay frame(s).
Each time the anthology is updated on Google Photos, your Nixplay playlist volition exist updated dynamically.
Your Nixplay frame will testify up to 1,000 of your most contempo photos from Google Photos on any single Nixplay playlist that you take assigned to your frame. (Run into boosted notes below**)
Nixplay syncs (or updates) Google Photos every hour.

If you lot experience whatsoever difficulties or would like someone to talk y'all through this process, delight feel free to contact united states of america.

** Boosted notes:

When you prepare a dynamic playlist from Google Photos, you can pick a category, which will automatically sync the most recent 1,000 photos. If you select an album, up to one,000 photos will be synced from that album, but in the sorting order that you have attack Google Photos.

You are able to set up the sorting order of the album within Google Photos. Get to the anthology, select 'More than options' on the top right, select 'Edit anthology' followed by 'Sort photos'.

For example, if you lot prepare 'Newest first' in Google Photos, the newest photos will exist synced to Nixplay.]

Nixplay troubleshooting tip eleven: add together friends and sharing photos

The Friends feature allows for the easy and instant sharing of photos between Nixplay accounts.

On your mobile app, go to Friends and select 'Add Friend'. Enter your friend's e-mail address. They will receive a notification at this address, requesting them to accept/approve your request (past clicking the link in the email).

One time they have accustomed your request, they tin can download the Nixplay App, and share photos directly from their phone or photographic camera roll to your frame.

You are able to auto-assign photos from specific friends to specific playlists, also. To activate, select your friend (nether 'Friends' in the mobile app), tap Edit and select which playlist you'd like your friend's photos to be shared to.

To share photos with friends from the Nixplay mobile app, select 'Ship Photos'. Once you accept chosen photos, the next screen will inquire which playlist or friends you would like to send your photos to. Select your called friend accordingly.

Nixplay troubleshooting tip 12: share photos from Facebook, Instagram and Dropbox

Yous can add photos from:

Facebook
Instagram
Dropbox (dynamic link bachelor online)
Google Photos (dynamic link available via Nixplay mobile app)
Flickr and
Verizon Cloud

Today this feature is only available online later on yous login via www.nixplay.com. The dynamic Google Photos connectedness is set via the Nixplay mobile app.

After logging in, select the 'Photos' tab, and the sub-tab 'Social Media'. Yous will exist prompted to log in to that network to authorise admission from your Nixplay account. Once you complete this step, you'll be able to come across photos from your social network. Select which images y'all'd like, then drag and drop into the playlist of your choice.

Please note that photos from your social media accounts will not be dynamically synced. As you add new photos to your social accounts, you will need to select and afterward add them to your Nixplay playlists.

Currently, photos from your Google Photos (managed via the Nixplay mobile app) and Dropbox (managed online later login on Nixplay.com) accounts can be dynamically synced with your frame. Nosotros're working on enabling this dynamic sync from other social channels in the nearly hereafter.

Nixplay troubleshooting tip 13: Nixplay Frame is Stuck on Loading

For Nixplay Wi-Fi Frames:

Endeavor turning the frame off, then turning it on again. If this fixes the issue, make sure your frame's software is updated to the latest version.

If restarting the frame doesn't work: You lot can endeavor performing a manufacturing plant reset on your frame. Follow these instructions to reset your frame. You should see a blue progress bar on the frame's screen. If this doesn't work, please get in impact with our Customer Service squad.

For Goose egg Not-WiFi Digital Photo Frames:

ane. Remove the memory menu/USB pollex drive, plough your Nil frame off, then turn it on again. If this fixes the effect, make certain your frame' firmware is updated to the latest version.

Nixplay troubleshooting tip fourteen: unpair and re-set my Nixplay frame

This article also answers the questions:

How tin I perform a manufacturing plant re-attack my Nixplay frame?
How can I unpair my Nixplay frame?
How tin can I swipe all personalised settings and content from my Nixplay frame?

Please note that video guides for performing a factory re-set can be plant here.

A factory reset will merely piece of work successfully if your frame is unpaired from your account.

To Unpair your frame:

Log in to your Nixplay Account via www.nixplay.com or via your mobile Nixplay App
Become to "Frames" and select the frame that yous would like to unpair from your business relationship.
Curl down to Playlist Settings and to the lower right side, click 'Unpair this Frame.'
Enter the same Countersign y'all used in your Nixplay Account, then click "Aye".

To reset the frame to original factory settings:

You need to have a newspaper clip to paw.
Unplug the AC Adapter from the frame.
Using a paperclip, printing and hold the reset switch push within a small hole, location noted below based on model. (Please practice not use a button pivot as it can harm the switch.
ForNixplay Original Frame models – W08A, W012A, W18A, the reset button is located in the hole beneath the ability plugin.
ForNixplay Edge Frame models – W08C and W13A, the reset button is located in the pigsty above the SD bill of fare port.
ForNixplay Seed Frame models – W07A, W08D and W10A, the reset button is in the pigsty at the left side of the Frame, near the sensor.
ForNixplay Iris Frame models, it is inside the pigsty on the side of the frame near the clear raised calorie-free sensor.
While pressing and belongings the reset button (you lot should be able to experience a click), plug the Ac Adapter back in. (Delight do non let go of the reset switch push button) On the frame screen, one time yous see a carmine rectangle with a blue progress bar inside, you may at present let go of the reset switch push. (For other frames, a clock and set of gears will appear when resetting the frame.)
Please be patient as it takes a few minutes to load displaying a blue loading bar, it may get delayed about half-way and that's normal.
Subsequently the update, yous will be asked to connect the frame to your WIFI connectedness. Once the frame is continued to the WiFi, the serial number will show up on the screen.
After re-setting the frame, y'all will need to pair it again. While the frame displays the Serial Number: Log in to your Nixplay Business relationship.
Go to Frames Tab then select "Pair New Frame". Enter your xvi-digit Serial Number and then go along with the next steps provided on the Nixplay Web App or Mobile App.

Nixplay troubleshooting tip 15: Nixplay frame flickers from fourth dimension to time

If the screen of your Nixplay frame flickers, try these troubleshooting steps:

Plug the frame into a different power outlet.
If the outcome nevertheless persists, please contact our customer service team. Kindly include a 10 to a xv-second video showing the frame'due south flickering screen.

Nixplay troubleshooting tip 16: Get a replacement or spare part

If your accessories like remote, power adapter or stand are broken or lost, delight feel gratuitous to contact our Customer Support team.

Please have the post-obit information to mitt:

Club Number
Model of your frame
Serial number
Office needed
Reason for lost or broken part
Full Name
Original Shipping accost

Nixplay troubleshooting tip 17: Nixplay frame can't connect to Wi-Fi

All Nixplay frames volition automatically endeavor to connect to Wi-Fi in one case they are plugged in and powered on. There is no external Wi-Fi on/off button.

Update: is your frame a Nixplay Seed 10.1-inch (W10B)? Take a expect hither for guidance.

If you are setting upwardly a new frame, the setup volition force you to log in to a wireless network. Use the upward and downwardly buttons on your remote to select the network yous want. Press enter and a password prompt will announced.

If yous are having difficulties connecting to Wi-Fi:

Brand certain that the SSID and network password are correct. Do note that the password is case sensitive.
For wi-fi, concrete barriers are physical barriers. Walls (and other items) can cake signals. Brand sure you are in the range of your wi-fi bespeak. Try placing your frame right next to your router to be actress sure.
Check that the router firewall and MAC accost filtering is on. Some routers have built-in firewalls preventing other devices from beingness continued to the network. This is the aforementioned case as MAC Address filtering, so you won't exist able to connect. Cheque these settings on the router itself. By default, this feature is non used and should only be a concern if the router has had extra security measures implemented on the router.
Effort to connect to another wi-fi hot spot. Simple equally this may sound, this can be a confirmation to the trouble of your wi-fi network.
Check your network spider web sockets: Nixplay Cloud Frames currently use HTML5 engineering science utilising Web-sockets to gain a higher level of Internet and Infrastructure efficiency. If you use a desktop browser on a laptop that is on the aforementioned Wi-Fi network, visitworld wide web.websocketstest.com to determine if your Internet service provider has deployed web accelerators that can interfere with web-sockets on Port eighty or Port 443.
Some Satellite ISPs will deploy spider web accelerators and they offer a disabling option to facilitate apps that are having their network traffic impacted. We have added a characteristic for greater compatibility for those ISPs wishing to deploy spider web accelerators.

If when you visit the websocketstest.com site survey yous don't have a "Continued" status ("No") for Port 80 simply yous do accept a Connected Status for Port 443 ("Yes"), then y'all can go into the Frame's Chief Menu>Settings>Compatibility Settings> and set this value to Port 443.

If your frame is to be newly setup, yous will demand to connect initially to a dissimilar WiFi Network to become the latest software update supporting this compatibility setting characteristic.

Ability cycling is the near effective troubleshooting step by experience. This helps in releasing any static build-up on whatsoever devices. Like whatsoever other, computers/machines go tired as well. And then, yous have to ability-cycle both the frame and your router. Disconnect both of them from the power outlet. When plugging them back, connect the router first. Make sure that Internet or WLAN on router lights up (an indicator that WiFi is being gear up up) earlier turning the frame back on.

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